Scheduling an Appointment
Scheduling an appointment:
- Specify the reason for your visit.
- Limit your visit to one or two problems.
- We can not do both a procedure and a sick call in the same visit per insurance regulations.
- Your appointment time is for YOU. Please schedule separate appointments for family members.
- Our physicians try to stay on schedule, however some patients require more time than is expected. Please allow 90 minutes for your scheduled appointment.
Prior to office visit:
- Check your medications for refills.
- Write a list of your concerns or questions.
Arriving at your appointment:
- Please arrive 15 minutes early.
- Let us know of any address or insurance changes.
- If you arrive late we will try to work you into our schedule.
Walk-in After-Hour appointments:
- Are reserved for sick patients.
Must be made 24 hours in advance to avoid a charge.
Getting a Referral or Pre-Approval
- Many insurance companies (HMOs) require referral paperwork to be processed before you can see a specialist. An office visit and primary care physician approval is needed to generate the referral.
- Questions about referrals and pre-approvals can be directed to extension 3.
- Referrals take up to 7 days to process. Please make your specialist appointment accordingly.
- Referrals will not be given AFTER specialist care is rendered.
- Call the specialist 24 hours prior to your appointment to make sure your referral has been approved.
- Most insurance companies require pre-approvals before certain tests (CT scans and MRIs). Please allow 5 working days for this to be approved by your insurance company.
- Remember: You will be responsible for bills not covered by your insurance if these procedures are not followed.
- Always require an office visit
- No antibiotics will be given over the phone without being seen
- Require an office visit every 1-2 months.
- Will not be refilled if lost or misplaced.
- May be requested 24 hours/day at extension 2.
- Will take up to 3 BUSINESS days to process.
- Don't run out of medication. Call when you have a 7-10 day supply left.
- May require an office visit for refills.
During Office Hours:
- Notify our office with your emergency: we may be able to prevent an ER visit, or expedite your care when you're there.
- Call our office to avoid unnecessary costs. Your HMO may require you to go to a specific ER if possible.
- Listen to the voice prompts on office recording.
- Voice Mail messages are sent directly to the doctor on call.
- Call-backs may take up to one hour. Most are made within 5-15 minutes.
- Beaumont Health System (Beaumont Farmington Hills - formerly Botsford)
- Providence Hospital (St. John's Health)
- DMC - Huron Valley Hospital
- St. Mary's Medical Center
- St. Joseph's Ann Arbor
*Individual physicians may vary.
- Same Day Cancellation: $20.00
- No call no show for an appointment: $35.00
- Returned check: $35.00 fee for insufficient funds.
- Medical Records Release: $20 copying and handling fee plus .10 ¢ a page for copying after 50 pages.
- $15 form fee for forms not presented at the time of an office visit. i.e.: School, sports, work, disability, handicap, adoption, etc.
- Letters: $15 for Disability, Auto insurance, etc.